All the way to large companies while it’s not ITIL-aligned like some of its competitors, LiveChat’s scalable functionality is suitable for sole proprietorships.
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Quick Hits
Everything We Like
- Easy-to-use agent chat dashboard
- Assist solution system
- 24/7 customer support by talk, e-mail, and phone
Might Be Better
- Reporting features with lower-level plans
- Computer memory intensive
- ITIL alignment
Suitable For
- Pay per individual
- Phone support
- Trial offer
- Desktop down load
- Web-based
The Blueprint Rating
Determined and rated by our resident specialist according to firsthand knowledge and research that is unbiased.
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